Suggestions on being a vegan-friendly restaurant

I thought a bit about the title of this post. I kept going back to wanting to take the word vegan out of it. Most of my suggestions would make any restaurant more guest-friendly. As I am vegan and hope to have more friendly dining experiences at non-vegan restaurants, I finally decided to keep the title as it is.

We have our favorite restaurants and still find ourselves going to new places (new for us) as we find out about a place through friends or online.

If you own a restaurant, manage a restaurant, or have any interest in making a particular restaurant more friendly to potential diners, you might find this list helpful. These are obviously only my opinions, and they are based on how I want to feel when dining out.

If you don't care about vegan cuisine or about having a great place for vegan customers, or if your restaurant is already filled every day and night and you are already as profitable as you want to be, then there is no need to read this.

Here we go!

First, and this one is so important, please, please, please have your entire staff trained on the menu. If someone serving me food doesn't know what is in the food, I become concerned. If it is impossible for your entire staff to know if a dish is vegan or not, then I suggest an ingredients book that they can look at to see if a particular dish is vegan. This is also very helpful with allergies and folks who eat gluten-free. My dining experience becomes so much better when I can trust the server, and a server trained around all of the menu items is one I can trust.

Cream is not vegan. Nor is half-n-half. Training all staff on what is vegan is incredibly helpful. Even better is marking any items that are vegan or that can be prepared vegan. So helpful.

Keep your bathrooms clean. Seriously.

If at all possible, post your menu online. If you have an incredibly popular vegan dish on the menu, let people know that.

Back to training. I am quite comfortable being vegan. I don't talk about it all of the time. I mention it in a restaurant because I want to ensure I can get my dish prepared vegan. I'm not interested in if the server had been vegan, if the server loves cheese, or if the server can't imagine being vegan. This is my dining experience, not theirs.

Unfortunately many vegans have had so much bad luck with ordering vegan, being very clear, and then getting a dish with dairy or some meat stock in it. The result is that they tell the serve they are allergic to dairy, or meat, or whatever. I'd love a restaurant that because of a well-trained staff this was not necessary.

I am vegan. This simply means that I do not eat animal flesh or any by-product of an animal. Including honey. I do not have a restrictive diet. If asked by a server if I have any food restrictions I will typically say that I do not want any crappy food, that I prefer fresh, creative dishes. That's my only restriction. Of course for those folks who have a real allergy (Mike is allergic to almonds) then this is where one would inform the server of the allergy.

Kindness rules. Unkind people should not be hosts or servers. Period.

There you have it. I guarantee that if your restaurant considers what I have just written here, you will not only increase your customer base but you will inevitably delight those same people.

Thanks for reading!

Silk (milk) is now animal-cruelty free?

I was pretty thrilled this week to get an email from a public relations person who wanted me to know about the new TCBY vegan Silk yogurt (fro-yo) made from almond milk responding to a concern I had about Silk being a product of WhiteWave which is owned by Dean Foods, one of the largest killer of pigs in the country (and maybe other animals).

She was kind enough to approach Silk, who in turn sent her this:

"Silk is actually owned by WhiteWave Foods and their spin-off from Dean Foods was completed last year. WhiteWave is now a stand-alone, publicly traded company."

Why did I not know this? Is this true? It seems it is. 

I am still asking around just to make sure that there is absolutely no connection between White Wave and Dean Foods. As you might know, several years ago Dean Foods, not making great profit from killing animals, bought a vegan friendly company, WhiteWave. Although I have a lot of disgust for Dean Foods, this purchase showed that in the big world of business and money-making, companies that sell vegan products can be profitable. I had pretty much stopped buying WhiteWave products, except for that amazing yogurt, because of this. Now it seems I can go back to buying their products.

WhiteWave still makes Horizon Organic milk and a couple of other non-vegan products. We all know what that means in regards to calves and the veal industry, plus the inherent cruelty that shows up in dairy farms. So the company itself is still not cruelty-free, just not part of a huge, animal production company anymore.

It's tough to find the perfect, all-vegan company. WhiteWave being separated from Dean Foods is a huge step for me.

They no longer make tofu, but their line of non-dairy milks and yogurts is wonderful. And have you seen the super-cute almond milk commercial they produced?

Another great thing about WhiteWave, being that we live in Colorado, is that they are a Colorado-based company.

I have been vegan for 18 years and have been writing this blog for 2 1/2, so I am completely aware that in the vegan community there are a zillion opinions. And that is the main reason I wanted to write this blog post. I would love your thoughts on all of this. And if you know something about WhiteWave being on their own now that I am unaware of, please do tell!

Through all of this I have not lost sight of TCBY and their huge step to make a vegan frozen yogurt. More to come on that.

Thanks for reading!